FAQs

FAQs – T-Shirt Warehouse

Q: What type of products do you offer?
A: At T-Shirt Warehouse, we specialise in high-quality blank garments including tees, hoodies, fleece, singlets, and accessories. We stock leading brands such as AS Colour, Gildan, RAMO, Winning Spirit, JB’s Wear and more. We also offer screen printing, embroidery, heat transfer and Supacolour services, so whether you’re a printer, decorator, business, club or creator, we’ve got the right blank garments for you.

Q: How can I place an order?
A: Ordering is simple. Visit our website, browse our full range, select your items and checkout online. If you need printing or embroidery, just email your artwork to sales@tshirtwarehouse.com.au and we’ll prepare an artwork proof and quote for you.

Q: How long does it take to receive my printing/embroidery order?
A: Standard production time is approximately 2 weeks once artwork is approved and payment is received. Shipping times vary based on your location. We offer standard and express shipping options. Once your order ships, you’ll receive tracking details via email.

Q: What is your return policy?
A: We want you to be completely happy with your order. For blank garments, we accept returns within 14 days of receiving your items, provided they are unworn, unwashed and in original condition.
Custom-decorated items (printed or embroidered) are not eligible for return unless faulty or incorrect. To organise a return, please contact us at sales@tshirtwarehouse.com.au.

Q: Do you offer bulk discounts?
A: Yes — we offer 15% off for printers and decorators, plus further discounts for larger orders. If you require high volumes, please reach out for a customised quote and pricing breakdown.

Q: How can I contact customer service?
A: You can reach us at sales@tshirtwarehouse.com.au. Our team is here to help with orders, sizing, stock checks, printing/embroidery quotes and anything else you need.